{"id":3,"date":"2024-12-09T17:30:52","date_gmt":"2024-12-09T17:30:52","guid":{"rendered":"http:\/\/ldj.co.za\/?page_id=3"},"modified":"2026-05-04T05:51:38","modified_gmt":"2026-05-04T05:51:38","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/ldj.co.za\/staging\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<section class=\"bde-section-3-100 bde-section\">\n  \n  \n\t\n\n\n\n<div class=\"section-container\"><h1 class=\"bde-heading-3-101 bde-heading\">\nPrivacy Policy\n<\/h1><div class=\"bde-rich-text-3-102 bde-rich-text breakdance-rich-text-styles\">\n<h3><b>1. Introduction<\/b><\/h3>\n<p>\u00a0<\/p>\n<p class=\"p3\"><b>LDJ Ventures (Pty) Ltd<\/b> (\u201cLDJ\u201d, \u201cwe\u201d, \u201cus\u201d, \u201cour\u201d) is committed to protecting your personal information and privacy in line with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African privacy laws. This policy explains how we collect, use, store, share, and safeguard personal data when you visit <a href=\"https:\/\/ldj.co.za\/\">https:\/\/ldj.co.za<\/a> or interact with us online or offline.<\/p>\n<p class=\"p1\">\u00a0<\/p>\n<hr \/>\n<p>\u00a0<\/p>\n<p class=\"p1\">\u00a0<\/p>\n<h3><b>2. What Personal Information We Collect<\/b><\/h3>\n<p>\u00a0<\/p>\n<p class=\"p3\">We may collect the following types of personal information:<\/p>\n<p class=\"p1\">\u00a0<\/p>\n<ul>\n<li>\n<p class=\"p1\"><span class=\"s1\"><b>Identity details<\/b><\/span> \u2014 name, surname, title.<\/p>\n<\/li>\n<li>\n<p class=\"p1\"><span class=\"s1\"><b>Contact details<\/b><\/span> \u2014 email address, telephone number, delivery address.<\/p>\n<\/li>\n<li>\n<p class=\"p1\"><span class=\"s1\"><b>Transaction data<\/b><\/span> \u2014 products purchased, payment method (processed securely via third-party gateways; we never store card numbers).<\/p>\n<\/li>\n<li>\n<p class=\"p1\"><span class=\"s1\"><b>Technical data<\/b><\/span> \u2014 IP address, browser type, device identifiers, referral source, cookies and analytics data.<\/p>\n<\/li>\n<li>\n<p class=\"p1\"><span class=\"s1\"><b>Communication records<\/b><\/span> \u2014 emails, WhatsApp messages, customer-service notes.<\/p>\n<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p class=\"p3\">This information may be collected directly from you, automatically through our website, or from trusted service providers (e.g. payment processors, couriers).<\/p>\n<p class=\"p1\">\u00a0<\/p>\n<hr \/>\n<p>\u00a0<\/p>\n<p class=\"p1\">\u00a0<\/p>\n<h3><b>3. How and Why We Use Your Information<\/b><\/h3>\n<p>\u00a0<\/p>\n<p class=\"p3\">We process personal information only for lawful and legitimate purposes, including:<\/p>\n<p class=\"p1\">\u00a0<\/p>\n<ul>\n<li>\n<p class=\"p1\">Fulfilling and delivering your orders<\/p>\n<\/li>\n<li>\n<p class=\"p1\">Processing secure payments<\/p>\n<\/li>\n<li>\n<p class=\"p1\">Providing customer support and responding to enquiries<\/p>\n<\/li>\n<li>\n<p class=\"p1\">Sending service-related messages (e.g. order confirmation, shipping updates)<\/p>\n<\/li>\n<li>\n<p class=\"p1\">Improving our website performance and user experience through analytics<\/p>\n<\/li>\n<li>\n<p class=\"p1\">Marketing our products (only where you\u2019ve consented \u2013 you may opt out at any time)<\/p>\n<\/li>\n<li>\n<p class=\"p1\">Complying with legal and regulatory requirements under South African law<\/p>\n<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p class=\"p1\">\u00a0<\/p>\n<hr \/>\n<p>\u00a0<\/p>\n<p class=\"p1\">\u00a0<\/p>\n<h3><b>4. Legal Basis for Processing<\/b><\/h3>\n<p>\u00a0<\/p>\n<p class=\"p3\">Under POPIA, we rely on one or more of the following legal bases:<\/p>\n<p class=\"p1\">\u00a0<\/p>\n<ul>\n<li>\n<p class=\"p1\"><span class=\"s1\"><b>Consent<\/b><\/span> \u2014 when you voluntarily provide information or subscribe to marketing<\/p>\n<\/li>\n<li>\n<p class=\"p1\"><span class=\"s1\"><b>Contractual necessity<\/b><\/span> \u2014 to deliver goods or services you order<\/p>\n<\/li>\n<li>\n<p class=\"p1\"><span class=\"s1\"><b>Legal obligation<\/b><\/span> \u2014 to meet tax, accounting, or regulatory duties<\/p>\n<\/li>\n<li>\n<p class=\"p1\"><span class=\"s1\"><b>Legitimate interest<\/b><\/span> \u2014 to improve our services, ensure security, and prevent fraud (balanced against your rights)<\/p>\n<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p class=\"p1\">\u00a0<\/p>\n<hr \/>\n<p>\u00a0<\/p>\n<p class=\"p1\">\u00a0<\/p>\n<h3><b>5. Cookies and Similar Technologies<\/b><\/h3>\n<p>\u00a0<\/p>\n<p class=\"p3\">We use first-party and third-party cookies to:<\/p>\n<p class=\"p1\">\u00a0<\/p>\n<ul>\n<li>\n<p class=\"p1\">Remember your preferences<\/p>\n<\/li>\n<li>\n<p class=\"p1\">Enable essential features like the shopping cart and checkout<\/p>\n<\/li>\n<li>\n<p class=\"p1\">Analyze site traffic via tools like Google Analytics<\/p>\n<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p class=\"p3\">You may disable cookies in your browser settings, but this could affect your experience on the site.<\/p>\n<p class=\"p1\">\u00a0<\/p>\n<hr \/>\n<p>\u00a0<\/p>\n<p class=\"p1\">\u00a0<\/p>\n<h3><b>6. Sharing Your Information<\/b><\/h3>\n<p>\u00a0<\/p>\n<p class=\"p3\">We do <span class=\"s2\"><b>not<\/b><\/span> sell your personal information. We share it only with trusted third parties that help us run our business, including:<\/p>\n<p class=\"p1\">\u00a0<\/p>\n<ul>\n<li>\n<p class=\"p1\"><span class=\"s1\"><b>Payment gateways<\/b><\/span> (e.g. PayFast, Yoco) for secure transactions<\/p>\n<\/li>\n<li>\n<p class=\"p1\"><span class=\"s1\"><b>Couriers<\/b><\/span> (e.g. The Courier Guy, PUDO) to deliver your orders<\/p>\n<\/li>\n<li>\n<p class=\"p1\"><b>Hosting and analytics providers<\/b><span class=\"s1\"> for website functionality<\/span><\/p>\n<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p class=\"p3\">Where personal information is processed outside of South Africa, we ensure appropriate safeguards are in place in line with POPIA Section 72.<\/p>\n<p class=\"p1\">\u00a0<\/p>\n<hr \/>\n<p>\u00a0<\/p>\n<p class=\"p1\">\u00a0<\/p>\n<h3><b>7. Data Security and Retention<\/b><\/h3>\n<p>\u00a0<\/p>\n<p class=\"p3\">We use industry-standard security measures, including:<\/p>\n<p class=\"p1\">\u00a0<\/p>\n<ul>\n<li>\n<p class=\"p1\">SSL encryption<\/p>\n<\/li>\n<li>\n<p class=\"p1\">Firewalls<\/p>\n<\/li>\n<li>\n<p class=\"p1\">Role-based access controls<\/p>\n<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p class=\"p3\">We retain transaction records for at least 5 years as required by the Companies Act and SARS. Other data is retained only as long as needed for the purposes set out in this policy or as required by law.<\/p>\n<p class=\"p1\">\u00a0<\/p>\n<hr \/>\n<p>\u00a0<\/p>\n<p class=\"p1\">\u00a0<\/p>\n<h3><b>8. Your Rights<\/b><\/h3>\n<p>\u00a0<\/p>\n<p class=\"p3\">Under POPIA, you have the right to:<\/p>\n<p class=\"p1\">\u00a0<\/p>\n<ul>\n<li>\n<p class=\"p1\">Request access to personal data we hold about you<\/p>\n<\/li>\n<li>\n<p class=\"p1\">Ask for corrections, updates, or deletions of your data<\/p>\n<\/li>\n<li>\n<p class=\"p1\">Object to processing or withdraw consent at any time<\/p>\n<\/li>\n<li>\n<p class=\"p1\">Lodge a complaint with the Information Regulator of South Africa<\/p>\n<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p class=\"p3\">To exercise these rights, email us at <span class=\"s2\"><b>info@ldj.co.za<\/b><\/span>. We aim to respond within 21 days.<\/p>\n<p class=\"p1\">\u00a0<\/p>\n<hr \/>\n<p>\u00a0<\/p>\n<p class=\"p1\">\u00a0<\/p>\n<h3><b>9. Changes to This Policy<\/b><\/h3>\n<p>\u00a0<\/p>\n<p class=\"p3\">We may update this Privacy Policy from time to time. Any significant changes will be posted on this page and, where necessary, communicated via email.<\/p>\n<p class=\"p1\">\u00a0<\/p>\n<hr \/>\n<p>\u00a0<\/p>\n<p class=\"p1\">\u00a0<\/p>\n<h3><b>10. Contact Us<\/b><\/h3>\n<p>\u00a0<\/p>\n<p class=\"p3\">For any privacy-related enquiries, data access requests, or complaints, please contact:<\/p>\n<p class=\"p4\"><b>Data Protection Officer<\/b><b><\/b><\/p>\n<p class=\"p3\">LDJ Ventures (Pty) Ltd<\/p>\n<p class=\"p3\">Rietvlei Grove Farm, Route 62, Montagu, Western Cape, South Africa<\/p>\n<p class=\"p4\"><span class=\"s3\">Email via <a href=\"https:\/\/ldj.co.za\/contact\/\">Contact Us<\/a> page<\/span><b><\/b><\/p>\n<p class=\"p1\">\u00a0<\/p>\n<hr \/>\n<p>\u00a0<\/p>\n<p class=\"p3\">By using our website or providing your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your data as described above.<\/p>\n<\/div><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Privacy Policy 1. Introduction \u00a0 LDJ Ventures (Pty) Ltd (\u201cLDJ\u201d, \u201cwe\u201d, \u201cus\u201d, \u201cour\u201d) is committed to protecting your personal information and privacy in line with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African privacy laws. This policy explains how we collect, use, store, share, and safeguard personal data [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_breakdance_hide_in_design_set":false,"_breakdance_tags":"","footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ldj.co.za\/staging\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ldj.co.za\/staging\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ldj.co.za\/staging\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ldj.co.za\/staging\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ldj.co.za\/staging\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":1,"href":"https:\/\/ldj.co.za\/staging\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":10174,"href":"https:\/\/ldj.co.za\/staging\/wp-json\/wp\/v2\/pages\/3\/revisions\/10174"}],"wp:attachment":[{"href":"https:\/\/ldj.co.za\/staging\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}